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  • I am experiencing technical problems with the site, how can I contact support?

    The fastest and easiest way to get in touch with us is to email support@biddershighway.com. We will get back to you as soon as we can.

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  • Is Swedish BankID required to log in?

    We'd prefer you use it if you have it, but it is not necessary. Bidders Highway wants to be the safest and most convenient marketplace for enthusiast cars and BankID is, in addition to being very easy to use as a login, also an excellent way for buyers and sellers to prove their identity. But not everyone has BankID, and we also have foreign users. There is the option to register an account and...

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  • Can I hold Bidders Highway responsible for the condition of the car?

    Bidders Highway conducts interviews and collects documentation on each item and then ensures that this is clearly presented on our platform, but we do not take responsibility for the condition of the car. It is the seller's responsibility to provide accurate and truthful information about the item. This is then certified on honor and conscience, after which Bidders Highway produces the final li...

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  • Can I withdraw my bid?

    All bids are binding and it is up to you as the bidder to ensure that you feel safe and comfortable placing a bid based on the information available. More about this in our terms and conditions.

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  • Can I bid on my own auction?

    No. Bidding on your own auction strictly prohibited, whether under your own name or someone else's. If we discover any fraudulent bidding, we will immediately close the auction and report the matter to the police.

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  • Do I get to approve my auction listing before the auction goes live?

    Yes. Before the auction is posted under “live” you will receive a link where you can preview all the information and see exactly how the auction will look when it is displayed publicly.

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  • Do I have to offer viewings of the car during the auction?

    No, your vehicle can stay in a garage or on your driveway while the auction is going on. The pictures and text are so detailed and complete in and of themselves. However, it may be a good idea to offer potential bidders a viewing of the car at a time that suits you if someone shows interest, but this is entirely up to you as the seller.

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  • How is my vehicle documented and photographed?

    Detailed and well-crafted photo documentation is incredibly important for a bidder to be able to bid on your car with confidence. Each auction should have an average of 100 or more photos where the entire object is thoroughly documented and all possible defects are visible.

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  • What information do I need to provide about the car?

    The more information you can provide us with, the better. Basic documentation such as ownership details and registration certificate is mandatory, but if you can supplement it with receipts, service history, previous owners, etc. it is a big plus that makes your car much more attractive to potential bidders.

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Weitere Fragen?

Sie können uns eine E-Mail senden. Wir helfen Ihnen gerne weiter!

support@biddershighway.com